Shipping Policy

This Shipping Policy outlines how orders placed with Veyaxium Ltd are processed, dispatched and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next working day.

If an item is on backorder or temporarily unavailable, we will notify you by email with an estimated dispatch timeframe.

We use Royal Mail for the majority of deliveries within the United Kingdom.

Delivery services may include:

The available delivery options will be shown during checkout.

Typical delivery times are:

Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, or high shipping volumes.

Shipping costs are calculated at checkout based on the delivery method selected and the order value.

Where tracking is available, you will receive a tracking number via email once your order has been dispatched.

You can use this tracking number to monitor the progress of your delivery through the Royal Mail tracking service.

If your parcel has not arrived within the expected delivery timeframe, please contact us at info@veyaxium.co.uk.

We will investigate the delivery with the courier and work to resolve the issue as quickly as possible.

Some products may be available for purchase on backorder. This means that the item is currently out of stock but can still be ordered.

If your order contains a backordered item, we will notify you of the expected dispatch timeframe after your order is placed.

Customers are responsible for providing accurate delivery information when placing an order.

If an incorrect address is supplied and the order has already been dispatched, we may not be able to redirect the parcel.

If you have any questions about shipping or delivery, please contact us at:

Email: info@veyaxium.co.uk